Link6 and RWB is a volunteer transport service for local people who cannot access public or private transport. If you need transport, please call us on 07879 394666.

Our telephone line is open between 9am-1pm, Monday to Friday. Prebooked transport is available for appointments outside these hours, including at weekends.

We cover the following areas: Bradenstoke, Broad Town, Bushton, Clyffe Pypard, Lyneham and Tockenham, and the town of Royal Wootton Bassett.

We take people to local doctors, hospitals, opticians and dentist appointments, as well as other essential services. Although we may be able to undertake occasional journeys to hospitals further afield, such as the John Radcliffe and Bath’s RUH, we regret that we are unable to provide daily transport for long term courses of medical treatment e.g. daily radiotherapy.

Other LINK Schemes

There are approximately 40 LINK Schemes across Wiltshire and Swindon. If you live outside the area covered by our service, please visit the Community First LINK Schemes and Community Transport Directory to find your local transport service.

Link6 & RWB is a free service, however our clients are invited to make an anonymous donation towards the costs of running the service and ideally the cost of the journey, at 45p per mile, will be covered by donations. Our volunteer will provide you with an envelope for your anonymous donation. The envelope is not marked in any way, and is handed directly to our Treasurer. We understand that not all of our clients can afford this and we invite whatever donation you are able to make. Our co-ordinator can give you guidelines as to suggested donations if you are unsure.

Please call our phone line, 07879 394666 between the hours of 09.00 am and 1.00 pm, Monday to Friday. You may hear a recorded message but please leave your name and a contact telephone number and we will return your call as soon as we can. We generally ask for at least 48 hours’ notice, but we do understand that emergencies can happen so if you cannot give the required notice, we will still do our best to help.

We will try to match a volunteer to your request, but we cannot guarantee that this will always be possible. It is very important that you explain to our co-ordinator the exact nature of your requirements and where possible an estimate of how long it will take, so that we can make sure the volunteers know what they are agreeing to.

It is also important that you inform us of any issues, particularly mobility, so that we do not send an unsuitable vehicle or volunteer for you. We also ask that you do not make any changes to that journey without prior agreement from the co-ordinator, as we need to make sure that our insurance is correct for your trip.

If you know that you need to cancel, please give as much notice as you can. There is no emergency number but do ring our contact number 07879 394666 and leave a message, as this number is often checked outside of normal hours.

We do advise our volunteers to telephone you prior to your appointment. If you no longer wish to make the journey, please let them know. However, you should not contact any volunteer directly with your request for a trip or task: you need to call the co-ordinator, otherwise we are not insured to carry out your request.

Our drivers are insured to carry named passengers who are booked onto our system. We advise our volunteers not to take people who are not booked, however some of our volunteers may agree to do so on their own insurance. To avoid embarrassment, please inform us prior to any journey of any intended passengers.

Our volunteers are not trained to assist wheelchair users, however if you can transfer yourself with minimal assistance into the car and the wheelchair can be folded into the boot of the car then we should be able to help.